Earlier today we heard that the Emergency Repairs lines for Circle Housing were down, and that there wasn’t any information coming from Circle about this via social media.
We’ve just found out that the lines are now back up and running after being down between 10am and 3pm.
The repairs are handled by a call centre in Kent, which relies on a server in London. This server went down, disconnecting all their lines. This affected not only Circle Housing but also a number of other borough councils and other housing associations as the call centre handles all these as well.
If you need to contact Circle about an emergency repair right now, please ring them on 03005003000 as per usual.
Ravensbury Residents Association