One of the ways that we try to get Circle Housing to listen to, and we hope to act on, repairs issues is to photograph and email the housing officers.
Once you take a photo, you can add text using a variety of available apps on your phone. At a later date, this allows you to check when you contacted them, and serves as an easy reminder of the exact issue.
It’s not been easy to get a good level of service from our housing association so hopefully this kind of evidence is useful if we need to speak to a housing tribunal.
It’s a real shame that Merton Council seem to be more interested in redeveloping our area instead of supporting the residents and the entire neighbourhood.
If they do sell off our open space next to Ravensbury Park, it will truly damage the entire area forever.
Here’s a few repairs examples from May 2017: