One of the ways that we try to get Circle Housing to listen to, and we hope to act on, repairs issues is to photograph and email the housing officers.
Once you take a photo, you can add text using a variety of available apps on your phone. At a later date, this allows you to check when you contacted them, and serves as an easy reminder of the exact issue.
It’s not been easy to get a good level of service from our housing association so hopefully this kind of evidence is useful if we need to speak to a housing tribunal.
It’s a real shame that Merton Council seem to be more interested in redeveloping our area instead of supporting the residents and the entire neighbourhood.
If they do sell off our open space next to Ravensbury Park, it will truly damage the entire area forever.
Last night (20th December 2016) Cypren Edmunds, Chair of Highpath Resident & Community Association, hosted a public meeting with Clarion Housing Group, that’s the now merged Circle Housing & Affinity Sutton. Clips of this meeting are on YouTube.
Attending were Austin Reid, Director of Transition (ex Circle Chief Operating Officer), Neil McCall CEO (ex Affinity Sutton), Paul Quinn (Circle Housing Merton Priory Homes regen director).
Austen Reid was in typical corporate mood, somewhat shocked to be within touching distance of the actual residents, and routinely demonstrated a sound knowledge of platitudes & non committal language, seemingly being evasive of the true situation on the ground, one that residents are only too aware of.
Neil McCall seemed a little shocked at the response from some residents regarding repairs & maintenance too, but his general demeanour did indicate a more sincere disposition, less self-serving than the rest. He did mention that he will not be responsible for repairs and maintenance on estates identified as being part of the future regen! We assume that the gentleman below will be responsible for that, but have far less confidence in him.
Paul Quinn was in the usual shape shifting mode, happy to provide the positive spin of the regen spiel, but unwilling to elaborate on the actual conduct of his regen team, the lack of proper resident involvement in the regen consultation including the architectural design, and the massive percentage of residents that are against his regen ideas for the future of Ravensbury (this is in reference to Merton Council’s own regen consultation).
In all, it was a heated meeting that demonstrated that Clarion Housing Group will have a long way to go if they are to properly remedy the damage that Circle Merton had inflicted on the Merton communities relative to the past & present effect of poor repairs and the future effects of planned Merton regeneration.
There’s still a long way to go.
We hope everyone has a great Christmas & New Year break. See you in 2017.